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New Order on the P3H and P3 Mix terminals: ringing up products and checking out

How to build an order from your product list on the Stackably terminal (Sunmi P3H or P3 Mix): search and filter products, add items, set an open price, create a one-off item, review the cart, leave an order open for later, and take payment.

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Written by James Shepherd

Use this article to ring up products on your Stackably terminal with the New Order screen: pick items from your product list, adjust quantities in the cart, and check out. The steps are identical on the Sunmi P3H handheld terminal and the Sunmi P3 Mix countertop terminal; the P3 Mix shows four product tiles per row instead of two. We will add a Cotton T-Shirt and an open-price Baseball Cap, review the cart and pay with cash.

Where is New Order on the terminal?

New Order is the middle tab at the top of the terminal home screen, between Quick Sale and Services. Tap New Order to open the product grid. The New Order screen has these parts:

  1. New Order tab – selected when you are on this screen.

  2. Search Products – type part of a product name to filter the grid.

  3. + (Add new product) – creates a one-off item on the spot.

  4. Category chips – All, then one chip per category such as Apparel, Accessories, Electronics, Home and Misc. Tap a chip to show only that category.

  5. Product tiles – each tile shows the product name and price; tap a tile to add one of that product to the order.

  6. Cart button – the round button in the bottom-right corner opens the cart. Once items are added it shows the item count and the running total.

New Order screen on the P3H with search, add new product, category chips, a product tile and the cart button marked

On the P3 Mix the same screen shows four tiles across:

New Order screen on the P3 Mix

How do I add products to an order?

To add a product, tap its tile once. A blue badge in the corner of the tile shows how many of that product are on the order, and the cart button at the bottom shows the item count and total. Tap the same tile again to add another one.

Cotton T-Shirt tile with a quantity badge of 2 and the cart showing 2 items for $39.98

To find a product quickly, use the search box or the category chips:

  1. Type in Search Products – the grid narrows as you type, so typing water shows only Water Bottle.

  2. Tap a category chip – only that category's products are shown; tap All to see everything again.

  3. Tap the tile you want.

Search for water showing only the Water Bottle tile

How do I sell an open-price product?

Some products, such as a Baseball Cap set up with an open price, show Open price instead of a fixed amount. To sell one, tap its tile; a sheet asks you to set a price for this item:

  1. Price – type the amount, for example 15.00. A Note (optional) box lets you record why.

  2. Tap Add to cart. Tap Cancel to leave without adding it.

Open price sheet for the Baseball Cap with $15.00 entered and Add to cart

How do I add an item that is not in my product list?

To add a one-off item, tap the + button to the right of the search box. The New product sheet has:

  1. Product name – for example Gift Wrap.

  2. Sell price – what the customer pays; Buy price (cost) is optional.

  3. Taxable – on by default; turn it off if tax should not apply to this item.

  4. Create item – adds the product to the grid so you can tap it like any other tile. Cancel closes the sheet.

New product sheet with Gift Wrap, a $3.00 sell price, the Taxable switch and Create item

The new item appears as the first tile in the grid. Tap it to add it to the order.

What is in the cart and how do I change it?

To open the cart, tap the round cart button in the bottom-right corner of the New Order screen. The cart lists every line on the order with its total and shows the order number and status at the top:

  1. Line items – each line shows the product, its line total and a − / + quantity control; tap − or + to change the quantity. The × at the right end of a line removes it from the order.

  2. + Add More – goes back to the product grid to add more items to the same order.

  3. Subtotal, Tax, Cash Total and Card Total – with dual pricing the cart shows both totals, so for a $54.98 subtotal it shows Cash Total $54.98 and Card Total $57.17.

  4. Leave Open – saves the order to pay later.

  5. Payment – goes to the payment screen.

Cart on the P3H with the line items, Add More, the cash and card totals, Leave Open and Payment

On the P3 Mix the cart uses the full width of the screen:

Cart on the P3 Mix

Note: If your account uses one price for every payment method, Cash Total and Card Total are the same figure.

How do I leave an order open and come back to it?

To leave an order open, tap Leave Open in the cart. An order needs a customer before it can be left open: if none is attached yet, an Add a customer? box appears; tap Add customer, pick the customer from the list, then tap Leave Open again. The terminal returns to the home screen.

Add a customer prompt shown when leaving an order open

To come back to the order, tap Orders in the bottom bar and tap Open. Open orders show a DUE badge with the order number, amount, server and time.

Orders screen filtered to Open showing an order with a DUE badge

Tap the order to reopen it. It opens straight on the payment screen with the customer already attached and the totals ready to pay.

Reopened order on the payment screen with Sarah Jones attached

How do I take payment for an order?

To take payment, tap Payment in the cart. The payment screen shows the sale amount, the customer and each payment method with its price, exactly as it does for a quick sale. Tap Cash, then tap Pay; on the Cash Payment screen tap the amount the customer hands you, check Change Due, and tap Complete Sale. Choose a receipt option on the Payment Approved screen, then tap Done.

Payment screen for a Water Bottle order showing the cash option and the Pay button

Card, Gift Card, ACH, Split, discounts and voids all work the same way as on a quick sale; see Quick Sale on the P3H and P3 Mix terminals for each of those steps. The paid order then appears on the Orders screen with a green PAID badge.

Tip: Tap + Add More in the cart to go back to the product grid; the items already on the order stay in the cart.

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