Use this article for the bookings that differ from the standard flow described in Booking an appointment on the P3H and P3 Mix terminals. Everything here starts the same way – open the Services tab, tap the service, attach the customer – and then branches. The screens are identical on the Sunmi P3H and the Sunmi P3 Mix.
How do I book an appointment for a customer's child, family member or pet?
To book for someone linked to the customer's account, attach the customer as usual and then tap + Appointment For under their name on the Customer row. The Who's it for? sheet lists the family members and pets linked to that customer, each tagged with its type, for example Family.
Who's it for? – the sheet explains it is showing the linked family members or pets on the customer's account.
Tap the person or pet the appointment is for.
The Customer row now reads Sarah Jones – For Noah Jones: the account holder stays attached for payment and contact details, while the appointment itself is for Noah. The rest of the booking is unchanged, and the Review Appointment sheet shows Noah Jones as the person the appointment is for.
Note: Family members and pets are linked to the customer in Stackably, on the customer's record. If the customer has no linked family or pets, the Who's it for? sheet has nothing to choose.
How do I add a service add-on or a retail product to an appointment?
To add extras, scroll to the Extras section after choosing the date and time:
Tap Service Add Ons to open the list. Each add-on shows the time it adds and its price, for example Scalp Massage +15 min $15.00.
Tap an add-on to select it. A tick appears, the heading changes to 1 selected, and the summary at the bottom lists the add-on under the service with the new total.
Tap Product Add Ons to open your retail product list and tap any product the customer is buying at the same time.
Tap the heading again to close a list. Add-ons stay selected while the list is closed. When you tap Schedule, the appointment's price includes the add-ons – a $20.00 Kid's Haircut with a $15.00 Scalp Massage shows a $35.00 cash price and a $36.40 card price on the Review Appointment sheet.
How do I book a free service such as a consultation?
To book a service with no charge, follow the standard steps. A free service shows Free instead of a price on its card, on each employee card and in the booking summary, and the Review Appointment sheet shows Free for both the cash and the card price. Because there is nothing to pay, the Pay button on the review is not needed; mark the appointment complete when it has taken place.
How do I book from the Calendar for a particular day?
To book for a day you are looking at in the Calendar view, tap the date, tap Available under the calendar and tap the service. The booking screen opens with that date already selected on its calendar, so you only need to attach the customer, choose the employee and pick the time.
How do I reschedule an appointment?
To reschedule, open the appointment from the Scheduled or Calendar view and tap Reschedule on the Review Appointment sheet. The original booking is removed from the schedule and the booking screen opens for the same service, so you can pick the employee, the new date and the new time. Attach the customer again if the Customer row shows Guest, then tap Schedule; the appointment appears in the Scheduled view under its new day.
Tip: If the customer only wants a different employee at the same time, Reschedule is still the way to do it: tap the new employee, then the same date and time.