Stackably gift cards are provided through an integration with Factor4. Once your account is set up, the terminal has a Gift Card button that lets you sell a card, check its balance and redeem it as payment.
Getting set up
Gift cards are not on by default. Reach out to Stackably support to have the Factor4 integration enabled on your account and to arrange your physical cards. Support will confirm when the Gift Card button is live on your terminals.
Selling or reloading a gift card
On the terminal, tap More > Gift Card.
Choose the option to sell or load a card.
Enter or scan the card number.
Enter the amount to load.
Take payment as you would for any sale (card, cash, ACH or split). The value is loaded onto the card as soon as the payment goes through.
Reloading an existing card works the same way: the amount is added to the card's current balance.
Checking a balance
Tap Gift Card.
Choose the balance check option.
Enter or scan the card number. The remaining balance is shown on screen.
Redeeming a gift card at checkout
Build the order as usual.
On the payment screen choose Gift Card.
Enter or scan the card number. The balance is applied to the order.
If the balance does not cover the whole order, use Split to take the rest by card or cash. See Split payments on the terminal.
Loyalty bonus on reloads
If you use Points & Rewards, you can give customers bonus points when they reload a gift card. See Does Stackably support gift cards?