The Inbox section of the Stackably Admin app has Conversations (text messages) and Phone (calls) for your business number.
How do I read and reply to texts?
Go to More › Conversations. Unread shows threads waiting for a reply; Latest shows all your threads, newest first. Search by name at the top. Tap a thread to open it, type in Type a message… and tap the arrow to send. "Seen by" shows which teammate has read the thread, and the eye icon shows who's viewing it.
How do I start a new conversation?
Tap the blue +, search by name or phone, and tap a contact. Contacts marked "No phone" can't be texted until a number is added.
How do I use the business phone?
Go to More › Phone. The tabs at the bottom are:
Calls: call history, filtered by All, Inbound, Outbound or Missed.
Dialer: enter a number and tap the green button to call. The line shows which business number you're calling from.
Voicemail: messages callers have left.
Recordings: recorded calls.
Tip: Press and hold any call button to pick a different line for one call. To change your default caller ID, see "Stackably Admin app: Settings and App Settings." Calls need the Microphone permission turned on.