Short answer: Your deposits are triggered by your terminal's daily "batch," and the time your batch closes determines how fast you get paid. If your account is set up for next day funding (most are), your batch must close before the daily funding cutoff to be funded the next business day.
How funding works
Throughout the day, your terminal authorizes transactions.
At your scheduled auto-batch time, the day's transactions are "batched out" and submitted for settlement.
If the batch closes before the funding cutoff, the funds are deposited to your bank account the next business day.
If the batch closes after the cutoff, the deposit moves to the standard schedule and typically arrives one business day later (about 48 hours). Your money is never lost — it just catches the next train.
Why your batch time matters
We preset your terminal's auto-batch time so it closes before the cutoff and qualifies for next day funding. The most common cause of "late" deposits we see is a batch time that was moved later — for example, a terminal batching at 10:00 PM may miss the cutoff every single day, which turns next day funding into 48-hour funding.
Before changing your batch time, contact our support team. We're happy to move it to fit your business hours, but we'll make sure the new time still qualifies for next day funding.
Weekends and holidays
Deposits only move on business days. Transactions batched Friday evening, Saturday, and Sunday are typically deposited together on Monday (or Tuesday if Monday is a bank holiday). A "missing" weekend deposit is almost always just this.
If your terminal misses a batch
If your terminal loses power or internet before the auto-batch runs, that day's transactions are not submitted — and nothing can be deposited until they are. If you think a batch was missed (for example, after an outage), contact support and we can help you batch out manually. Batching the missed transactions as soon as possible gets your funds moving again.
When deposits are held for review
Separately from batch timing, a deposit can occasionally be paused for a standard risk review — most often for an unusually large transaction, a first-time large sale, or activity very different from your normal volume. If this happens, our team will work with you to provide any needed documentation (like an invoice) and release the funds quickly. If you know a large sale is coming, give us a heads-up in advance and we can often prevent the hold entirely.
Quick checklist if a deposit seems late
Did the batch actually close? Check your terminal/portal for yesterday's batch.
Was it a weekend or bank holiday?
Was the batch after your cutoff time? (It will arrive the next business day.)
Was there an unusually large transaction? (It may be in review.)
Still can't find it? Contact support with your business name and the batch date — we'll trace it.