Getting Started
Everything you need to get going.
By Nikita and 3 others4 authors30 articles
- Does Stackably have a loyalty program? Yes — Points & Rewards with tiers, referrals and points shared across locationsStackably's free Points & Rewards loyalty program lets customers earn points on POS checkouts, online purchases, memberships, referrals and more, with status tiers, custom program names, points on receipts and…
- What is the Stackably Marketing Stack? Email, text marketing, SmartLists and automation workflowsThe Marketing Stack ($10/month) is Stackably's built-in marketing suite: email campaigns and templates, automation workflows, chat, SmartLists, retention tracking and notifications. Text marketing is a separate $29/month plan.
- Does Stackably support gift cards? Yes — accept gift cards at the POS and reward reloads with loyalty bonusesGift Card is a built-in payment type on every Stackably terminal, and the Points & Rewards program can give bonus points when a customer reloads a gift card.
- Does Stackably support discounts, coupons and promotions? Yes — coupon codes, POS discounts, happy hour menus, bulk pricing and wholesale tiersCreate discount and coupon codes, apply discounts at the register and on invoices, schedule happy hour and daily-special menus with price adjustments, set quantity-break and tag pricing, and report on…
- Does Stackably offer a website builder? Yes — the AI Website BuilderThe AI Website Builder is Stackably's $50/month upgrade for building and hosting a business website that works alongside your online store, online ordering and marketing tools.
- Does Stackably do inventory management? Yes — stock tracking, receiving, stocktakes, lots and expiry, costing, reorder forecasts and labelsThe Inventory Hub tracks stock per product and variant, with receiving, cost layers, stocktakes, waste, lots and expiry, costing reports, reorder forecasts, barcode labels and kits built from a bill…
- Does Stackably have reporting and accounting? Yes — POS reports, finance overview, projections and a free QuickBooks syncDaily POS reports (Day So Far, Check Review, Voids, Sales Summary, Product Mix, Discounts), a Finance tab for income and expenses, Projection boards, CSV/PDF exports and a free two-way QuickBooks…
- What payment types does Stackably accept? Card, cash, ACH, gift card, split payments, tips, dual pricing, tabs, invoices and QR PayTap, chip and swipe cards, cash, ACH, gift cards and split payments with tips, compliant dual pricing, tabs with pre-authorization, refunds, invoices with Pay Now, QR Pay pages, subscriptions and…
- Is Stackably a fit for a pizza shop, cafe or quick-service restaurant? Yes — here is everything includedA checklist of what a QSR gets with Stackably: menu with sizes, required choices, combos and half-and-half pizza, kitchen printing, online ordering, delivery apps, dual pricing, loyalty, marketing, employees, reporting…
- Is Stackably a fit for a hobby shop, boutique or specialty retail store? Yes — here is everything includedA checklist of what a retail shop gets with Stackably: size and colour variants, barcode scanning and UPC lookup, inventory with reorder forecasts, an online store, wholesale, gift cards, loyalty,…
- How the DoorDash, Uber Eats and Grubhub integration works with OrderOut: $45 per month per location, order flow, menu sync and setupWhat Stackably's third-party delivery app integration does, who OrderOut is, what it costs, how marketplace orders reach the POS and kitchen, how menus and 86'd items stay in sync, and…
- Delivery for your own online orders with Uber Direct: how it works, what it costs and how to turn it onHow restaurants and retail stores offer delivery on orders from their own Stackably online store or ordering page using Uber Direct drivers: per-delivery pricing, the fee the customer pays at…
- Refunds, voids, exchanges and store credit in Stackably: how to give a customer their money backRefunding a paid order from the terminal (full or partial, to the original card), when to void instead, handling an exchange, giving store credit on a contact profile, and putting…
- Does Stackably offer shipping for online store orders? Not yet — but in-store pickup and local delivery are includedThe Stackably online store does not currently offer shipping rates or carrier shipping labels. Online orders are fulfilled by in-store pickup or local delivery through Uber Direct, and this article…
- Age verification for vape, tobacco, alcohol and lottery sales: checks are manualStackably does not prompt for an age check or scan an ID at the register; staff verify age themselves. What the Contains Alcohol flag does and does not do.
- Quotes and estimates: not offered, and how to use an invoice insteadStackably does not have a quote or estimate that converts into an invoice; how to send a draft invoice so the customer can review a price before paying.
- Multi-location stock and reports: each location is tracked separatelyOn a multi-location Stackably account each location keeps its own stock counts and its own POS reports; there is no transfer between locations and no all-locations roll-up report. How to…
- Does Stackably offer in-store pickup and local delivery for retail orders? Yes — online ordering with pickup, plus Uber Direct deliveryHow a retail store on Stackably takes orders on its online store for in-store pickup, and how it offers local delivery through Uber Direct's driver network: what the customer sees,…
- Does Stackably include an online store? Yes — a full e-commerce storefront synced with your POS and inventoryEvery Stackably account includes an online store built from the same products, variants, prices and stock as the point of sale, with product reviews, wholesale pricing, custom pages and a…
- Does Stackably offer online ordering for restaurants? Yes — direct pickup ordering plus DoorDash, Grubhub and Uber EatsRestaurants on Stackably get a built-in online ordering page for pickup orders, a native integration with the major delivery apps, and online orders that land straight in the POS and…
- Does Stackably support multiple locations? Yes — multi-location and franchise management is built inStackably was originally designed as a franchise solution. One account can run many locations, with settings shared across all locations or kept local to one.
- What is Dual Pricing? (Cash vs. Card Price, Compliance, Visa Rules, and Surcharging Explained)How Stackably's dual pricing (cash price vs. card price) works, how it differs from surcharging, and whether charging more for cards is compliant with Visa and Mastercard rules.
- Taking card payments on your iPhone or Android with Stackably — today and what's comingHow to take a card payment on your phone with the Stackably Admin app using Quick Sale and the Scan card option, plus the plug-in card reader targeted for October…
- How much does Stackably cost?The software is free. What does cost: Marketing Stack $10/mo, texting $29/mo, AI Website Builder $50/mo, the $10/mo network where required, processing and hardware.
- Creating a ContactCreate Contacts, Clients, Employees, Vendors, and more with this flow.
- Create a Finance Category
- A2P 10DLC Brand Approval Best PracticesLearn how to register your business for A2P 10DLC, maximize your Trust Score, avoid common mistakes, and get higher SMS throughput with U.S. carriers.
- Text Messaging on Stackably: How It WorksWhat's included free (one-way text alerts), the $29/month two-way texting plan with 2¢ extra texts, and what A2P registration requires — including common approval delays and rejection reasons.
- When Will I Receive My Deposits? Understanding Batch Times and Funding CutoffsHow daily batch times and funding cutoffs determine when your deposits arrive, plus what to check if a deposit seems late.
- How ACH Payments Work: Processing and Deposit TimelinesHow ACH payments are processed, why deposits take several business days, what ACH returns are, and best practices for smooth ACH funding.