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Custom fields and credits on a contact profile

Add your own fields to a contact type, fill them in, and give a contact credits with an expiry date.

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Written by James Shepherd

Use this article to add a custom field to a contact profile and give a contact credits. Custom fields hold information the standard form does not, such as allergies or a loyalty number. Credits are an internal balance you can give a contact. We will add an Allergies field to Marcus Reed and give him 10 credits that expire in 30 days.

How do I add a custom field to a contact?

To add a custom field, open the contact profile and click ② the + next to ① Custom Fields on the contact card.

The Custom Fields heading with its + button

Enter ① the Field Name, choose ② Text or Date as the field type and click ③ Submit.

The Add Custom Field dialog with Allergies, Text

The new field appears under Custom Fields as ① a label with ② a box. Type the value in the box and click elsewhere; it saves on its own.

The Allergies field filled in with Tree nuts

Note: A custom field is created for the whole contact type, so every client gets an Allergies field. It also appears on the Update form and can be shown as a column in the list.

How do I add credits to a contact?

To add credits, open the ① Credits & Gift Card tab on the contact profile and click ② Add Credit.

The Credits & Gift Card tab

Enter ① the number of Credits, ② a Description and ③ Expire After (days), then click ④ Save.

Add New Contact Credit with 10 credits expiring in 30 days

How do I check a contact's credits?

To check the credits, look at the ① Credit badge on the contact card, which shows the new balance.

The Credit : 10 badge

Credit History on the Credits & Gift Card tab lists ① the entry with its date, amount, expiration date (30 days after the credit date) and description.

The credit history row
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