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Email and text receipts from the terminal

After payment the Stackably terminal offers to print the receipt, email it or text it; how each option works and what the customer receives.

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Written by Aubrey Stuart

When a payment goes through, the terminal shows the receipt options: print, email or text. Email and text receipts are included with every account; one-way texts are free, so a text receipt does not need the two-way texting add-on.

Sending an email or text receipt

  1. Complete the payment.

  2. On the receipt screen choose Email or Text.

  3. Enter the customer's email address or mobile number, or confirm the one on file if a customer is attached to the order.

  4. Send. The customer receives the same receipt that would have printed, including dual-pricing details if dual pricing is on.

You can also print a copy at the same time if the customer wants both.

What prints on the receipt

The business details, custom labels and line-item content on a digital receipt follow the same settings as the printed one. See Printing settings in Shop+ to change them.

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