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Seeing who has unsubscribed from texts

How to see the contacts who have opted out of your texts in Marketing › Text › Unsubscribed and filter them by contact type.

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Written by Kelly Shirey

When a contact opts out of your texts (for example by replying STOP), they're listed in Marketing › Text › Unsubscribed. Stackably won't send them text campaigns.

Unsubscribed Contacts with Filter by contact type

How do I filter the list?

Click Filter by contact type and choose Client, Employee or Pet. The count beside the filter shows how many unsubscribed contacts match.

If the list says No Data, no one has unsubscribed.

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