Use this article to correct an inventory count with Set exact count, or delete an inventory entry, from Inventory Details in the Inventory Hub. Use it when a physical count does not match the system or an entry was recorded by mistake. To open Inventory Details, go to Products → Inventory → Stock, search the product and click Details.
How do I set an exact count for an inventory entry?
To set an exact count, find the entry row in Inventory Details. Each row has its current Count plus Adjust and Delete buttons.
Click Adjust. In the dialog choose Set exact count, type the New count and pick a Reason from the list (Count correction, Damage, Theft / shrinkage, Loss, Found, Expired, Return to vendor, Customer return, Transfer in, Transfer out, Promotion / giveaway, Sample or Other). Notes are optional.
The Preview line shows the change (in this example 10 → 3, a difference of -7). Click Apply Adjustment.
The product's On Hand total in the Inventory Hub table updates immediately.
How do I delete an inventory entry?
To delete an inventory entry, click Delete on the entry row in Inventory Details. The entry is deleted straight away without a confirmation prompt, so double-check the row before clicking.
Tip: Prefer Adjust over Delete when the stock really existed – the reason you choose is kept with the adjustment.