Shop+

Help docs for the Shop+ features.

By James and 1 other2 authors85 articles

Applying a coupon code in Shop+ Checkout and what the discount lines meanHow to enter a coupon code in the Shop+ Checkout cart, what the Coupon line, Total and Remove link show, and the rules that decide whether a code is accepted.
Inventory Hub extras in Shop+: logging waste, product label templates and the purchasing forecast and reorder suggestionsHow to log wasted stock, create QR or barcode label templates, and read the demand forecast and reorder suggestions in the Shop+ Inventory Hub.
Product form extras in Shop+: Add by UPC, SKU, Contains Alcohol, color, fulfillment vendor, product images and SEO fieldsThe remaining fields on the Shop+ product form: auto-filling a product from its UPC barcode, SKU, the Contains Alcohol flag, color, fulfillment vendor, product images and the search engine fields.
Print Configuration in Shop+: choosing which printer or kitchen display each product is sent toHow to route products to printers and KDS devices in Shop+: the Print Configuration card on a product, the Print config grid for all products, and the bulk Print Config…
Creating a bundle product in Shop+: selling gift sets, kits and multi-packs made of other productsHow to create a bundle in Shop+: turn on the Bundle switch, add component products and a quantity per bundle, price the set and understand how its stock comes from…
Creating a Bill of Materials (BOM) in Shop+: recipes, kits and assemblies with components, yield, labor cost and auto-deductHow to create a BOM in the Shop+ Inventory Hub: choose the parent product, type (Recipe, Kit / Bundle or Assembly), yield, labor and overhead cost, components and the auto-deduct…
Recipe Map in Shop+: tracking the ingredients a menu item uses, including ingredients for each modifier optionHow to use the Recipe Map: base recipe ingredients on a product, modifier adjustments for options such as add-ons, the Recipe Map Table for editing many products, and ingredients set…
How Shop+ prices combine: base price, variant prices, modifier upcharges, bulk tiers, tag pricing, open price and menu adjustmentsOne place that explains every price setting on a Shop+ product, how they add up into the price charged, and which settings switch each other off.
Variant stock, SKUs and images: managing the Available count, barcode and picture for each size and color in Shop+How to manage each variant combination in Shop+: turn on inventory tracking, enter an Available count and a SKU per size and color, add an image per variant, and what…
Variant pricing in Shop+: what "Priced by Add-Ons" means and how to set a different price, strikethrough price or tag price per variantHow to charge a different price for one size or color in Shop+: the Priced by Add-Ons checkbox, per-combination price, strikethrough (compare-at) price and tag pricing in the Variant combinations…
Where modifier groups appear: Available Online, display order and how customers step through options on the online storeHow the Available Online switch on a modifier group, the product's channels and the Display order list decide where and in what order a group is shown.
Collecting custom text, files and personalization on a product: Text Box, File Upload and Custom ModifiersHow to let customers type engraving text, upload a logo or fill in personalization fields on a Shop+ product, using the Text Box, File Upload and Custom Modifiers selection types.
Pizza Builder and Tea Builder: visual modifier groups for half-and-half pizza toppings and bubble tea add-onsHow to set up the Pizza Builder and Tea Builder selection types in Shop+: toppings on the whole pizza or one half, half-topping pricing, cup style, tea color and what…
Reusing and maintaining modifier groups: copy items, reuse options, attach to many products, duplicate, edit and Special ModsHow to build modifier groups faster and keep them consistent: Copy from another group, Existing options, the Products picker, Duplicate, Edit, Delete and the Special Mods flag.
Follow-up modifier groups: setting up combos, meal deals and "if they pick this, ask that" in Shop+How to make a modifier group appear only after a specific option is chosen, using Follow-up modifier groups. Worked example: Make It a Combo asks for a side and a…
Modifier option settings: price, compare-at price, tag prices, quantity limits, calories, badges and online namesEvery field on a modifier option in Shop+, including the More settings panel, and when to fill each one in.
Modifier selection types explained: Single Choice, Dropdown, Multi Select, Range, Collapsible, Text Box, File Upload, Custom Modifiers, Pizza Builder and Tea BuilderA reference for all ten Selection Type options on a Shop+ modifier group: what each one is for, when to use it and what the customer sees on the online…
Bundle, sub product, BOM kit or Recipe Map: which one to use when a product is made of other thingsShop+ has four ways to say a product is made of other items: Bundle, Sub Products, Bill of Materials (recipe, kit or assembly) and Recipe Map. This guide explains what…
How to build any retail product in Shop+: a playbook for sizes and colors, personalization, gift options, bundles, quantity discounts and barcodesA playbook that maps common retail situations (size and color matrices, one size priced higher, engraving and personalization, gift wrap, gift sets and kits, quantity-break pricing, wholesale pricing, barcoded items)…
How to build any restaurant menu item in Shop+: a playbook for sides, temperatures, combos, sizes, add-ons, half-and-half and specialsA playbook that maps common restaurant menu situations (cook temperature, choice of sides, combos, drink sizes, add/no/extra, build-your-own, half-and-half pizza, daily specials, happy hour) to the exact Shop+ setup to…
Single Choice vs Multi Select: how Minimum and Maximum Selection work on a modifier group (required, optional, pick exactly two, up to three)How to set Selection Type, Minimum Selection and Maximum Selection on a Shop+ modifier group to get required, optional, exact-count and up-to rules, with the settings for each and what…
Variant or modifier? How to decide which one to use for sizes, colors, add-ons and options in Shop+A decision guide for Shop+: when a choice should be a product variant (size, color, its own SKU and stock) and when it should be a modifier (add-ons, preparation, personalization),…
Complex retail product example: size and color variants, per-variant SKUs and stock, add-on modifiers and inventory tracking (Hoodie walkthrough)A worked example of a complex retail product in Shop+: size and color variants with per-variant price, SKU and stock, optional paid add-ons, and inventory tracking, shown step by step…
Managing coupons in Shop+: the Coupons list, Status and Published switches, Active and Expired tabs, search and copying a codeWhat each column of the Shop+ Coupons list means, how to pause a coupon with the Status switch, what the Published switch controls, how the Active and Expired tabs work,…
Setting up a coupon in Shop+: every field on the Create Coupon form explainedWhat each section of the Shop+ Create Coupon form does — Campaign Basics, Applicability and Product Type, POS Discount Options, Discount Structure and Distribution & Usage — and what you…
Printing price tags and barcode labels: setting up the Sunmi label printer and printing labels from the Inventory HubWhich terminals work with the Sunmi 80mm label printer, how to add it in Shop+ › Settings › POS › Hardware › Devices, choose a label size, build a barcode…
Cash management in Stackably: cash drawer, drawer counting, No Sale, payouts and the end-of-day cutoffTurning on the cash drawer, drawer counting (opening and closing counts), No Sale and Payout per terminal, setting the Day Cutoff, and where drawer sessions, payouts and cash sales show…
BOGO offers in Shop+: creating a buy one get one free or buy one get one % off couponHow to set up a buy-one-get-one coupon in Shop+ › Coupons (Product Type ShopV2 / POS, Discount Type Buy One Get One Free or % Off), what Buy Quantity, Get…
Purchase orders to vendors in Shop+: generating a PO from reorder suggestions, receiving the shipment and tracking what is on orderHow to turn a low-stock suggestion into a purchase order for a vendor, what the POs tab shows, how to receive a full or partial shipment so stock updates, and…
Low stock alerts and reorder points in Shop+: setting a reorder point, where low-stock products show up, and how to act on themHow to give a tracked product a reorder point and auto-reorder settings in the Inventory Hub, what flips it to Low Stock, and the three places low-stock products surface: the…
Organize categories: setting the order your categories appear in on the POS and the online storeHow to use the Organize categories dialog on the Menus tab: the POS and Online / Third party tabs, dragging categories into order, Save order, Cancel, and how to confirm…
Adding products to a menu in bulk and giving a product its own menu price (Manage Menu Products in depth)Every control on Manage Menu Products: Active only, channel and In Menu filters, search, Add/Remove visible, ticking single products, the Manage Pricing dialog with a fixed menu price, and Save…
Managing your menus from the Menus list: what each column means, editing, deleting and pagingA tour of the Menus list in Shop+: the toolbar, the columns, the row actions menu, changing a saved menu with Edit Menu, deleting a menu, and paging through a…
Custom Pages for your online store in Shop+: turning policy pages on or off and building your own pagesHow to switch the built-in Privacy Policy, Terms & Conditions, Refund Policy, Customer Care and FAQ pages on or off, edit them in the page builder, and create, edit and…
Checkout settings for your online store in Shop+: tips, discount codes, pickup times, contact fields, auto gratuity and checkout coloursEvery section of Shop+ › Settings › Storefront › Pages › Checkout: Background & Colors, Font Family, Contact Method, Contact Information, Marketing, Tipping, Auto Gratuity, Discount Code and Allow Future…
Product Page settings in Shop+: stock and New badges, the quantity selector and the two product page templates for your online storeHow to show or hide the New badge, the in-stock badge, the stock count and the quantity selector on online store product pages, and choose between the two Product Details…
Storefront General settings in Shop+: shop details, business type, social media links and advanced online-store optionsHow to edit your shop name, description, company, address and email, choose a Business Type, add social media links, and use the four Advanced Settings switches in Shop+ › Settings…
Void Reasons in Shop+ Settings: creating the reasons staff choose when they void an itemHow to add, edit and delete void reasons in Shop+ › Settings › POS › Settings › Void Reasons, and what Reduce Inventory, Show on Reports, Admin Required, Admin Code…
KDS Transition Time in Shop+ Settings: when kitchen display tickets turn yellow and redHow to set the Turn Yellow After and Turn Red After times for Pickup, In-store and Delivery orders in Shop+ › Settings › POS › Kitchen › KDS Transition Time,…
Changing the POS screen saver colour in Shop+ SettingsHow to pick a gradient or solid background for the POS screen saver in Shop+ › Settings › POS › Display › Screen Saver, mix a custom colour, check the…
Printing settings in Shop+: receipt content, paper size, business details, custom labels, print workflow and kitchen ticketsEvery setting on Shop+ › Settings › POS › Hardware › Printing: what prints on a receipt, paper size and copies, the business details and labels on the receipt, when…
Adding, linking and removing POS devices in Shop+ Settings: screens, kitchen displays, receipt and kitchen printers, label printersHow to add a device with Add New Device (device types, screen types and the printer form), link it to a terminal with Connect, change a printer's station, copies and…
Feature Visibility in Shop+ Settings: choosing which buttons, payment types and tools each POS terminal showsHow to turn POS features on or off per terminal in Shop+ › Settings › POS › Hardware › Devices, rename the Card and Terminal payment buttons, turn on Cash…
Devices in Shop+ Settings: reading the Connected Devices list, device codes, Topology, Devices on Network and Sync All DevicesA tour of Shop+ › Settings › POS › Hardware › Devices: the summary tiles, every column in the Connected Devices table, how linked devices are shown, and what the…
Importing products from a CSV file in Shop+: supported fields, step-by-step upload, what the self-serve import does not handle, and how our team imports variants, modifiers and stock for youHow to bulk-add simple products to Shop+ from a CSV, the fields it accepts, what it does not handle (variants, modifiers, stock counts), and how our team imports those for…
Valuing your stock with the Costing reportWhere to find the Costing report in the Inventory Hub and how to read its FIFO, LIFO and weighted-average unit costs and totals.
Filtering, customizing and exporting the inventory tableHow to filter Tracked Inventory by status, choose which columns to show, refresh the data and export the table to a CSV file.
Building finished items from a Bill of Materials (BOM)How the BOMs tab works and how to use Build to consume component stock and add finished units of the parent product.
Counting stock with StocktakeHow to do a physical count: search a product on the Stocktake tab, enter what you counted per entry, review the variance and save.
Lots and expiry dates: the Expiring tabHow stock with an expiry date shows on the Expiring tab, how to change the horizon, and how to edit a lot's number and dates.
Adjusting or deleting an inventory entry from the Inventory HubHow to correct a count with Set exact count (with a reason), and how to delete an inventory entry, from Inventory Details in the Inventory Hub.
The Inventory Hub: On Hand and Inventory DetailsA tour of Products → Inventory: the hub sidebar, the On Hand summary cards, the Tracked Inventory table and the per-entry Inventory Details with Lot, Adjust, Save and Delete.
Deducting stock and understanding cost layersHow each receipt becomes a separate cost layer, and how to remove units with Remove / Deduct in the Adjust Stock dialog.
Receiving stock with cost, lot and expiryHow to add stock to a tracked product with the Adjust Stock dialog: quantity, cost per unit, status, vendor, lot number and expiry date.
Turning on inventory tracking for a productHow to enable "Track inventory for this product" on the product form and open the Adjust Stock dialog from the Products list.
Creating a scheduled menu and choosing which products are on itHow to add a menu with active dates, days and hours, visibility and a price adjustment, then use Manage Products to put products on the menu.
Attaching modifier groups to a productHow to add one or more modifier groups to a product from the Product Modifiers card, set their display order, and see the result on the online store.
Creating a modifier group (customizations such as milk choice or toppings)How to build a modifier group on the Modifiers tab: group name, min/max selections, selection type, items with prices, and where it shows in the list.
Product variants: sizes, colors and combinationsHow to add variant options such as Size and Color, let Shop+ generate every combination, and set a price and SKU per combination with Priced by Add-Ons.
Editing products one at a time or in bulkHow to open and update a single product, and how to select several products and change their channels, vendor, tax, status or delete them with the bulk action bar.
Publication status and sales channels: making a product liveHow Publication Status (Active, Draft, Archive) and the Publishing Channels toggles control where a product can be sold, and how to check it on your online store.
Product pricing options: strikethrough, open price, bulk tiers and tag-based pricingExplains every control in the Pricing card of the product form: Price, Strikethrough price, Open Price, Taxable Product, Bulk Pricing tiers and Tag-based Pricing.
Organizing products with product types, categories, tags and labelsHow to group products with Product Type, Category, Sub Category, #Tags and Labels, manage categories with the gear icon, and filter the list by category.
Creating a product in Shop+Step-by-step guide to adding a new product: titles, SKU, description, product type, status, sales channels and price.
A tour of the Products tab in Shop+Learn your way around the Shop+ Products list: the toolbar, search and filters, status tabs, row actions and paging.
Complex restaurant menu item example: required modifiers, choice of sides, add-ons, upcharges and a recipe (Surf & Turf walkthrough)A worked example of a hard-to-build restaurant dish in Shop+: a steak with a required temperature, exactly two sides, an optional sauce, paid add-ons and a recipe map, shown step…
Turning on product reviews for your online storeHow to show star ratings and reviews on your online store product pages, control whether customers can write reviews, and where new reviews are listed.
Reviewing wholesale applications: approve, reject and deleteHow to work through the Wholesale tab in Shop+: read an application, approve it to tag the customer, reject it with a note, or delete it.
Setting up wholesale applications in Shop+How to open a public wholesale application form for your online store, choose the customer tag that unlocks wholesale pricing, and what applicants see.
Product Mix and Discounts reportsHow to see which products and categories sold, either for the selected day or for any date range, and how to run the Discounts report.
Check Review, Voids and Sales Summary reportsHow to review the individual checks of a day, see what was voided, and read the Sales Summary by payment method and server.
POS Reports: choosing a day and reading the Day So Far reportA tour of the Reports tab in Shop+ and a walkthrough of the Day So Far report – orders, sales, tax, tips, payment methods and sales by hour for any…
Exporting orders to CSV, PDF or a printoutHow to use the Export button on the Orders tab to download your orders as a spreadsheet or PDF, or send them to a printer.
Viewing the details of an order in Shop+How to open an order from the Orders tab and read its items, modifiers, totals and payment details.
Finding and filtering orders on the Orders tab in Shop+A tour of the Shop+ Orders tab: what each column means, and how to search, filter, sort and page through your order history.
Editing a membership and locking it for other locationsHow to open a membership for editing, change a price and save, and how the Lock icon makes a plan read-only for other locations.
Sharing a membership checkout linkHow to generate a short stackab.ly checkout link for a membership and share it by copy, with contacts, or on social media.
Managing the memberships list: search, filter, publish and deleteHow to find memberships quickly, filter by type, turn a plan's visibility on or off with the Published toggle, and delete a plan.
Attaching a digital contract to a membershipHow to pick a contract template for a membership from the Description & Contracts section so customers sign it at checkout.
Creating a digital contract templateHow to build a reusable membership agreement on the Digital Contracts tab: contract text, waiver checkboxes, custom questions and the result preview.
Membership form options: delayed start, bookings, class limits and family membersExplains the optional settings on the membership form – Delay Start Date, Require Booking, Class Limit Mode, family members and Convert to Subscription – and what appears when you turn…
Creating a one-time (paid in full) membershipHow to create a single-charge pass such as a trial or drop-in, and how to keep it staff-only with the Hidden visibility option.
Creating a subscription membershipHow to set up an open-ended membership that bills on a schedule until cancelled, including registration fee, monthly price and first payment timing.
Creating a recurring contract membershipStep-by-step: add a membership with a fixed number of scheduled payments – choose the type and visibility, set dates and duration, and fill in the payment details.
Memberships in Shop+: an overview of the screenWhere to find Memberships in Shop+, what the sub-tabs are for, and how to read the memberships list and its row actions.