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Creating a subscription membership

How to set up an open-ended membership that bills on a schedule until cancelled, including registration fee, monthly price and first payment timing.

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Written by James Shepherd

Use this article to create a subscription membership on the Memberships tab and set its registration fee, monthly price and first payment timing. A Subscription has no end date – it keeps billing on the schedule you choose until the customer or your staff cancel it. It is the right choice for ongoing gym, studio or club access.

How do I start a new subscription membership?

To start a new subscription membership, click Add on the Memberships tab, choose Subscription and click Continue. Pick the visibility (Open To All or Hidden) and click Continue again.

Choosing Subscription

What basic information and start date does a subscription need?

For the subscription's basic information, enter the Name, Category and Save Customer To. For subscriptions the usual choice for Membership Start Date is Delay Start Date with Start After set to 0 – the membership begins upon signup.

Name and start settings

How do I set the payment details for a subscription?

To set the subscription's payment details, scroll to Payment Details:

Subscription payment details

  1. Registration Fee – an optional one-time fee.

  2. Monthly Price – the recurring charge (the Frequency field next to it defaults to Monthly).

  3. First Payment Timing – for example At the time of registration.

Add a Description if you have not already, then click Add.

How does the subscription appear in the membership list?

In the membership list the subscription plan shows its price as 49 / Monthly with the payment style Monthly Subscription.

Subscription in the list
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