Use this article to open an order from the Orders tab in Shop+ and read its items, modifiers, totals and payment details. Every order on the Orders tab has a details window that shows exactly what was sold, how it was customised and how it was paid.
1. How do I open the actions menu for an order?
To open the actions menu, find the order on the Orders tab (the search box accepts the order number) and scroll the table to the right. Click the three-dot icon in the Actions column.
The menu offers View Order, Edit Order and Delete Order. Click View Order to open the Order Details window.
2. What does the Order Details window show?
The Order Details window shows the Order number, with the date and time and the channel the order came through.
Status – Close or Void.
Payment status – Paid or Not Paid.
Server – the staff member who took the order.
Sub total, Tax, Tip and Total paid – the order totals.
Payment Details – the payment method, amount and status.
3. How do I expand a line item?
To expand a line item in the Order Details window, click the arrow at the right of the product line to see its quantity, unit price and any modifiers.
Quantity and Unit price of the product.
Modifiers – each add-on with its quantity and price. Here Cheese and Egg add $0.50 each to a $3.00 bacon biscuit.
Line Total – the unit price plus modifiers, times the quantity.
Close the Order Details window with the × in the top-right corner when you are done.