Each service needs at least one employee assigned to it before customers can book it online, and the employee's weekly hours decide which times are offered. This article explains how to assign employees to a service, set their commission, manage their weekly schedule, and have every employee added to new services automatically.
How do I add an employee to a service?
In the left menu click Services and make sure the Services tab is selected at the top of the page.
Find the service card. If the service has no employees yet, click Add Employee at the bottom of the card (1). If it already has employees, click the round employee avatar at the bottom of the card (2). The Manage Employees window opens.
A service with no employees shows a warning icon next to Add Employee; hovering over it explains that services with no employees assigned are not visible on the public booking page.
In the Manage Employees window, click the blue Add Employee button at the bottom left (5). The Add Employee form opens.
Under Select Employee (1), click the field, type part of the employee's name and choose the employee from the list.
Under Commission, choose the Type (2): No Commission, Percentage or Fixed Amount. If you choose Percentage or Fixed Amount, an Amount field appears (3); type the percentage of the service price or the dollar amount the employee earns per appointment.
Turn on Primary employee for this service (4) if this employee is the main provider for the service. A Primary tag is shown next to their name in the employee table.
Click Add Employee (5). The employee now appears in the table with their commission.
Click Close.
An employee can only be added to a service once. The same employee can be assigned to as many different services as you like, with a different commission on each.
How do I change an employee's commission on a service?
Open the Manage Employees window by clicking the employee avatar at the bottom of the service card.
In the Actions column of the employee's row, click the pencil icon. The Edit Employee Settings form opens.
Change the commission Type (1) and Amount (2), or the Primary employee for this service toggle.
Click Update (3). The Commission column of the table shows the new value, for example 40% or $25.
How do I remove an employee from a service?
Open the Manage Employees window by clicking the employee avatar at the bottom of the service card.
In the Actions column of the employee's row, click the red trash icon.
Click OK in the confirmation that asks whether to remove this employee from the service.
Removing an employee from a service does not delete the employee or affect their other services. If it was the last employee on the service, the card shows Add Employee again and the service is hidden from the public booking page until you add someone.
How do I set an employee's weekly working hours?
An employee's weekly schedule applies to every service they are assigned to. Customers booking online, and staff booking from the Schedule, are only offered times inside these hours, and breaks are skipped.
Open the Manage Employees window from any service the employee is assigned to.
In the Actions column of the employee's row, click the clock icon. The Availability window for that employee opens.
For each day of the week, use the switch next to the day name (1) to mark it as a working day or a day off. A day that is switched off shows Day off.
For each working day, set the start and end time of the working slot (2). Click + Slot (3) if the employee works a split shift and needs a second time range on that day.
To block out a break, click + Break (5) and set the break name and its start and end times (4).
Click Save Schedule (6) at the top of the window.
For example, with Monday switched off and Saturday set to 9:00 AM to 3:00 PM, the booking calendar offers no times on Mondays and offers Saturday times up to the last start time that still finishes by 3:00 PM. A 12:00 PM to 1:00 PM lunch break removes the times that would overlap it.
How do I add every employee to new services automatically?
In the left menu click Services, then click the gear icon at the far right of the tab bar to open Settings.
In the Settings panel on the left, click Booking Flows.
Under Customize Flow, click Employees (1).
Under Default Employee Commission (2), choose the Commission Type that should be applied automatically to employees when they are added to a service.
Turn on Auto-assign all employees to newly created services (3).
Click Save Settings (4).
From now on every service you create starts with all of your employees already assigned. You can still remove or edit employees on each service afterwards from the Manage Employees window.