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Managing coupons in Shop+: the Coupons list, Status and Published switches, Active and Expired tabs, search and copying a code

What each column of the Shop+ Coupons list means, how to pause a coupon with the Status switch, what the Published switch controls, how the Active and Expired tabs work, and how to search, page and copy a code.

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Written by Aubrey Stuart

After reading this article you will be able to find any coupon in Shop+, read what its row in the Coupons list means, pause or resume it, and copy its code.

Where is the list of coupons in Shop+?

The Coupons list is in Shop+ on the Coupons tab. In the left sidebar click Shop+, then click Coupons in the top row of tabs. Every coupon in your account is a row in the Coupons list; the newest coupon is at the top.

What do the columns in the Coupons list mean?

The Coupons list in Shop+ has these columns, left to right. The list is wider than the screen on a laptop, so scroll sideways inside the list to see the columns on the right.

  • CAMPAIGN — the Campaign Name you typed when creating the coupon.

  • CODE — the coupon code, with a small copy icon next to it.

  • START and END — the Start Date and Expiration Date.

  • DISCOUNT — the percentage or dollar amount, for example 10 % or $2.00.

  • PRODUCT TYPE — the Product Type the coupon was created for, for example shopv2 for a ShopV2 / POS coupon or membership.

  • APPLIES TO — All, or the categories or products the coupon is limited to.

  • REMAINING — uses left out of the Available Quantity, for example 50/50 for a new coupon good for 50 uses.

  • STATUS — a switch that turns the coupon on or off (see below). On the Expired tab this column shows an Expired badge instead.

  • MIN PURCHASE and UP TO — the Minimum Purchase and Maximum Discount you typed, or N/A if you left them empty.

  • PUBLISHED — a switch for the Available on public shop setting (see below).

  • ACTIONS — row actions.

How do I pause or resume a coupon?

Use the STATUS switch in the Coupons list to pause a coupon without deleting it.

  1. In Shop+ click Coupons and scroll the list sideways to the STATUS column.

  2. Click the switch on the coupon's row. Blue means Active; grey means Inactive.

  3. The change saves immediately and the list refreshes. An Inactive coupon is refused at checkout with the message "This coupon is not valid for the current cart." Click the switch again to resume it.

Note: A paused coupon stays on the Active tab with a grey switch. The Active and Expired tabs are about dates, not the Status switch.

What does the Published switch do?

The PUBLISHED switch in the Coupons list is the same setting as the Available on public shop box on the Create Coupon form. Blue means customers can type the code themselves at online checkout; grey means the code is for staff at the register only. Click the switch to change it; the change saves immediately.

What is the difference between the Active and Expired tabs?

The Active / Expired switch above the Coupons list splits coupons by date.

  • Active shows every coupon whose Expiration Date has not passed, including coupons you have paused with the Status switch and coupons whose Start Date is still in the future.

  • Expired shows coupons whose Expiration Date has passed. Their STATUS column shows an Expired badge and the code no longer works at checkout.

How do I search the Coupons list?

Type in the Search box above the Coupons list. The list narrows as you type and matches either the campaign name or the code; capital letters do not matter, so welcome finds WELCOME10. When nothing matches, the list shows No Data. Clear the box to see every coupon again.

How do I page through a long list?

Below the Coupons list, Per Page lets you show 10, 25 or 50 coupons at a time, and the page numbers with the ‹ and › arrows move between pages.

How do I copy a coupon code?

Click the small copy icon to the right of a code in the CODE column of the Coupons list. A green Success: Copied! message confirms the code is on your clipboard, ready to paste into an email, a flyer or the coupon box at checkout.

To create a new coupon, read Setting up a coupon in Shop+: every field on the Create Coupon form explained.

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