After reading this article you will be able to apply a coupon code to a sale in Shop+ Checkout, remove it again, and understand why a code is accepted or refused.
Where do I enter a coupon code in Shop+?
Coupon codes are entered in the cart of Shop+ Checkout. In the left sidebar click Shop+, click the Products tab, then click the Checkout button at the top right of the product area. Shop+ Checkout shows your products, memberships and courses as cards; clicking the + on a card adds it to the cart, which opens as a panel on the right.
How do I apply a coupon code to the cart?
In Shop+ Checkout add the items to the cart. The cart panel lists them with a Subtotal at the bottom.
Click Have a coupon code? under the Subtotal.
Type the code in the Coupon code box and click Apply. (Cancel closes the box without applying anything.)
When it worked, a green message tells you how much the customer saves, and the cart shows three new things: a Coupon (CODE) line with the amount taken off, a Total line, and a green CODE applied note with a red Remove link. The Pay button updates to the new total. For example, a 10 % coupon on a $5.00 item shows Coupon (WELCOME10) −$0.50 and Total $4.50.
How do I remove a coupon from the cart?
Click the red Remove link next to "CODE applied" in the cart. The Coupon and Total lines disappear, the Pay button goes back to the subtotal, and you can enter a different code.
Why does the cart say the coupon is not valid?
When Shop+ Checkout refuses a code it shows This coupon is not valid for the current cart. under the Coupon code box and takes nothing off. The same message is used for every reason, so check the coupon in Shop+ › Coupons:
The code does not exist, or it is misspelled.
The coupon's STATUS switch is off (Inactive).
Today is before the coupon's Start Date, or the coupon is on the Expired tab.
It is a Category Discount and nothing in the cart belongs to one of its categories.
It is a Time-Based Discount and the current time is outside its Start Time and End Time.
It is a Combo Deal and one of its Required Items is not in the cart.
It is a buy-one-get-one coupon and the cart does not hold enough of the same item (see the BOGO article).
How is the discount calculated?
By Percentage coupons take the percentage off the cart subtotal: 10 % of $5.00 is $0.50.
By Amount coupons take the dollar amount off.
Maximum Discount ($), when set on the coupon, caps the saving: a 50 % coupon capped at $1.00 takes $1.00 off a $5.00 item instead of $2.50.
Combo Deal coupons with Discount Applies To set to Order Total take the percentage off the whole cart once every required item is present: 25 % of a $12.00 cart is $3.00.
To set these options on a coupon, read Setting up a coupon in Shop+: every field on the Create Coupon form explained.