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Creating a product in Shop+

Step-by-step guide to adding a new product: titles, SKU, description, product type, status, sales channels and price.

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Written by James Shepherd

Use this article to add a simple product in Shop+ from start to finish, from the new product form to the Products list. We will create a coffee mug, publish it to the online store and the point of sale, and confirm it appears in the Products list.

How do I open the new product form?

To open the new product form, go to Shop+ → Products and click the + (Add product) icon in the toolbar.

Add product icon

What do I fill in under Product Information?

Product Information card

The Product Information card on the new product form has these fields:

  1. Title (required) – enter the internal name of the product.

  2. External Title (required) – enter the name customers see on the online store and receipts. It can be the same as the title or a shorter, friendlier version.

  3. SKU (optional) – enter your internal stock code or barcode. If you use barcode scanners at the POS (point of sale), enter the barcode here.

Titles and SKU filled in

Description (required) – use the rich text editor to describe the product. The description appears on the online store product page.

Description editor

Product Type (required) – start typing a type such as Drinkware in the Product Type box. If it does not exist yet, press Enter to create it on the spot. Product types are a broad grouping of similar items.

Creating a product type by typing it

How do I choose the product's status and sales channels?

To set the status, use Publication Status on the right-hand side of the product form; it defaults to Draft. A draft is saved but hidden from customers, so you can finish the product later. Switch it to Active when you are ready to sell.

Publication Status

To choose the sales channels, under Publishing Channels turn on each place the product should be available. In this example we turned on Online Store and Point of Sale.

Online Store and Point of Sale turned on

How do I set the product's price?

To set the price, enter the Price in the Pricing card on the product form. Turn on Taxable Product if sales tax should be applied (tax is calculated from the rate on the product's category).

Price and Taxable Product

How do I save the product?

To save the product, scroll to the bottom of the product form and click Save Product.

Save Product button

You are returned to the Products list. Search for the new product to confirm it was created – notice the status badge shows Draft until you change the Publication Status.

The new product in the list

Tip: Title, External Title, Description, Product Type and Price are all required. If Save does nothing, scroll up and look for a highlighted field.

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