Use this article to make a product live by setting its Publication Status and Publishing Channels on the product form. A product only sells where you tell it to, and two settings on the product form control this: the Publication Status and the Publishing Channels.
What does the Publication Status of a product mean?
The Publication Status picker is at the top of the right-hand column of the product form (open the product with its Edit icon). It has three values:
Active – the product is live on every channel you have turned on.
Draft – the product is saved but hidden from customers. New products start as Draft.
Archive – for retired products you want to keep for history but no longer sell.
How do I choose the Publishing Channels for a product?
The Publishing Channels toggles are below the Publication Status on the product form. Turn on each channel where the product should appear:
Online Store – your Stackably web shop.
Third Party – delivery apps such as OrderOut.
Order to Table (Tableside) – not used. Stackably does not offer table management or Order to Table ordering; leave this channel off.
Point of Sale – your in-store register.
Further down the same list you can also enable Kiosk, Conversations (by chat) and Sub Product. Click Update Product to save the product.
How do I check the product's status in the Products list?
Back on the Products list, the Active tab shows the product with a green Active badge.
The Channels column of the Products list shows a small icon for each channel the product is published to.
How do I see the product on my online store?
To see the product on your online store, click Launch Shop in the top-right corner of Shop+ to open your online store in a new tab.
On the online store the product appears in its category with the external title, description and price.
Note: If a product is Active but missing from the online store, check that the Online Store toggle is on and that the product has a category.