Use this article to find your terminals, printers and kitchen screens in Stackably, read what each column in the Connected Devices list means, and use the buttons above the list.
Where do I find my devices in Stackably?
Your devices are listed on the Devices page in Shop+ Settings. In the left sidebar click Shop+, then click Settings in the top row of tabs. In the Settings sidebar, expand POS, expand Hardware, and click Devices.
The Devices page opens with three summary tiles and the Connected Devices list underneath.
Summary tiles – Connected Devices is the number of devices set up for this location. The other two tiles are labelled Discovered and Available.
Add New Device – opens the Add New Device window, where you choose a device type and fill in its details.
Devices on Network – opens a search box for finding a device by the last three digits of its IP address.
Topology – opens the Device Topology window, a diagram of your devices and how they are linked.
Sync All Devices – sends your current settings to your devices.
Terminal row – a main device, such as a Sunmi P3 Mix terminal.
Linked devices – the printers and screens linked to that terminal are listed directly under it, joined by a blue line.
Note: Stackably support usually sets up your devices before your hardware arrives, so most businesses only need this page to check or adjust what is already there.
What do the columns in the Connected Devices list mean?
Each row in the Connected Devices list is one device, and each column tells you one thing about it.
CODE – the unique code Stackably gives each device. A built-in printer uses its terminal's code followed by -builtin.
SCREEN TYPE – what a screen is used for, shown as a badge such as POS for a register or KDS for a kitchen display. Printers show a dash.
LINKED on a terminal row – a chain icon with the number of devices linked to that terminal.
LINKED on a row under a terminal – the word linked, which tells you that device is attached to the terminal above it.
Connect – opens the Connect Device window, where you link another device to this terminal.
Trash icon – deletes the device. A built-in printer has no trash icon.
The other columns are DEVICE (the type, such as Screen, Thermal Printer or Impact Printer), DEVICE NAME, IP ADDRESS and MAC ADDRESS. IP ADDRESS and MAC ADDRESS show N/A when none was entered. A printer that is part of the terminal has a green Built-in badge next to its name.
Click a row to open it. A terminal row opens the Feature Visibility panel, where you choose which buttons that terminal shows. A printer row opens that printer's settings. Click the row again to close it.
How do I find a device on my network?
Use Devices on Network to look up a device by its IP address.
On the Devices page, click Devices on Network.
In the Devices on Network window, type the last three digits of the device's IP address in the search box.
The window searches as you type. If nothing matches, it shows No devices match that IP.
Click Close when you are done.
What does the Topology button show?
The Topology button opens the Device Topology window, a diagram of every device for this location. Each box shows a device's name, its type, a badge such as POS, KDS or Shared Kitchen, and a chain icon with the number of links it has. Lines join the devices that are linked.
Use the + and – buttons in the bottom-left corner to zoom in and out, and the square button under them to fit the whole diagram in the window. Click the X in the top-right corner to close the window.
What does Sync All Devices do?
Sync All Devices sends your current settings to all of your devices at once. Click Sync All Devices on the Devices page. The button reads Syncing... while the sync runs and changes back to Sync All Devices when it finishes.
Tip: To add a printer or kitchen screen, or to link one to a terminal, see the article Adding, linking and removing POS devices in Shop+ Settings. To choose which buttons a terminal shows, see Feature Visibility in Shop+ Settings.