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Stackably Connect app: editing your profile and family members

How to update your personal details, add a profile or cover photo, add family members and find support contacts in My Profile in the Stackably Connect app.

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Written by Kelly Shirey

This article explains how to update your personal details and manage family members in the Stackably Connect app.

How do I edit my personal details?

  1. Go to Profile › My Profile.

  2. At the top, tap Tap to add cover photo to add a banner image, or tap the camera button on your picture to add a profile photo. The Profile % complete bar shows how much of your profile is filled in.

  3. Under Personal Details, fill in your First Name, Last Name, Date of Birth, Phone (tap the flag to change the country code), Email, Location and a Short Bio. These details are used to place and manage your orders.

  4. Tap Save details.

My Profile screen with cover photo, profile photo, completion bar and Personal Details
Email, Location and Short Bio fields with the Save details button

Tip: Adding your date of birth makes sure you get your Birthday reward.

How do I add a family member?

Family members can share memberships, and you can track who checks in. Scroll down to My Family on the My Profile screen:

  1. Enter their Full Name, Relationship (for example sibling, child or partner), Email and Phone.

  2. Tap Add family member to add another person if needed.

  3. Tap Save family list.

Existing family members are listed at the top of My Family. Tap the red ⊗ next to a person to remove them.

My Family section with an existing member and fields to add a new family member

How do I get help with my profile?

Tap the ? button in the top-right corner of My Profile to jump to Need help, or have a question? The concierge team can update your profile, upload cards or answer billing questions. Contact them by the email or website listed.

Need help section with support email and website, and the Deactivate Account button

How do I deactivate my account?

At the very bottom of My Profile, tap Deactivate Account and follow the prompts. Note: Only do this if you no longer want to use the app with this business. Contact support first if you're unsure.

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