Status tiers give your best customers a membership level, such as Member, Rockstar, Legend and Icon. Higher levels earn points faster with a multiplier and can get extra perks. Status tiers are part of Rewards v2.
How do I turn on Rewards v2?
Go to Community › Settings › Points and click the Rewards v2 step button.
Turn on Enable Rewards v2.
Rewards v2 adds status tiers, gift card reload bonuses and the other features on this step. Your regular earning settings (Setup, Earning and Display) still work when Rewards v2 is off.
How do status tiers work?
Turn on Status Tiers.
Choose a Qualification period, for example Calendar year. This is the period whose points count towards a customer's status.
Each status in the list shows the points needed and its multiplier, for example Rockstar · 300+ pts · 1.2x.
How do I edit a status?
Click Edit on the status's row. In Edit Status you can set:
Status name and Color.
Min qualifying points / year: points needed in the qualification period to reach this status.
Earn multiplier: how much faster this status earns. For example, 1.2 earns 20% more points.
Birthday redeem window (days): how many days the customer has to use their birthday reward.
Double point days / year: how many double-points days this status gets each year.
Points expire: turn off so points never expire at this status.
Benefits (one per line): the perks shown to customers, one per line.
Click Save in the window, then Save or Finish on the Points & Rewards card. To add a status, click the blue + above the list. To delete one, click its red bin icon.
Customers see their status in the Stackably Connect app. See Stackably Connect app: status tiers and reward tiers.