These three Rewards v2 features are on the Rewards v2 step of Community › Settings › Points. Each has its own switch, and Rewards v2 must be turned on. After making changes, click Save or Finish.
How do gift card reload bonuses work?
Gift Card Reload Bonuses give customers bonus points when they reload a gift card. The bonus is shown in the app's reload screen.
Turn on Gift Card Reload Bonuses, at the top right of Rewards v2.
Click + Add to add a bonus level.
Min reload ($): the smallest reload that earns this bonus, for example 50.
Bonus points: the points given, for example 25.
Label: what customers see, for example "Reload $50".
You can add several levels, for example $50 → 25 points and $100 → 50 points. Click the red bin icon to remove a level.
What is the Points Store, and how do I add items?
The Points Store lets customers spend their points on a product, a topping (modifier), or a product and topping combo. The reward goes into their wallet to use at checkout.
Turn on Points Store.
Click the blue + to add a store item. A new row appears.
Name: what customers see, for example "Free item".
Type: Product, Modifier (a topping), or Product + modifier (a combo).
Target: click Pick product to choose the item. In Select free product, filter by location or search, tap a product, then click Use product.
Points: how many points the item costs, for example 100.
Up to $ (optional): the most the reward can take off. Use this when the item can cost more, for example with add-ons.
Good to know:
If you pick several toppings for one item, they share one points cost and the customer chooses any one at checkout.
For a combo, the free topping only applies to the product you selected.
Click the red bin icon on a row to remove that item.
How does the Birthday Gift work?
When Birthday Gift is on, Stackably puts a reward into the customer's wallet on their birthday and sends them a push notification.
Turn on Birthday Gift.
Title: the reward name customers see, for example "Birthday reward".
Kind: choose Free product, Points, $ off, % off or Coupon code.
Discount value: the amount, for example 10 for 10% off.
Expires (days): how long the customer has to use it.
The customer needs a birthday on their profile to get this gift. Birthday gifts are checked daily. Each status tier can also give a longer window to use it; see Status tiers in Rewards v2.